The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Yes I accept custom orders! Just send me a message!
Wreath diameter/size should be listed in the description of the wreath listing.
🌸 Return & Exchange Policy
I gladly accept returns and exchanges within 30 days of the original purchase date.
To be eligible for a return or exchange, your item must be:
Returned in its original packaging,
Unused and in the same condition as received,
Shipped back within the 30-day window.
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom or personalized items can’t be returned or exchanged unless they arrive damaged or defective.
🕒 Cancellation Policy
I gladly accept cancellations within 24 hours of purchase.
If you’d like to cancel an order, please contact me through Etsy Messages as soon as possible.
Cancellations must comply with Etsy’s overall policies, which allow sellers to cancel an order under certain conditions — such as buyer request before shipment or payment issues. Once your cancellation is approved, I’ll issue a full refund promptly.
